- Great Range of Online Scratchcards
- Wide Variety of Casino Games to Play
- Generous Loyalty Scheme
- Limited Deposit Options
- Poor Contact Options
- No Live Chat
- Fee for Withdrawals
For any of you reading that are partial to sports betting, you may already be familiar with the well known name – John Banks – who was one of the first bookmakers in the UK. His son – Geoff Banks – took over his father’s business in 1988, and has for a long time continued his dad’s work in running a sports bookmakers.
With recent expansion, Geoff Banks now introduces an online casino, which is the subject of this review. In this article, we are going to look at what Geoff Banks online casino has to offer, the good and bad, and ultimately whether you should try it out.
Table of Contents
Geoff Banks New Player Signup Offer & Promotions
If you want to skip the rest of this review and head straight into taking advantage of Geoff Banks new customer signup offers and bonuses, let’s cover them.
Geoff Banks No Wagering Requirements
Unfortunately, Geoff Banks online casino does not offer any no wagering bonuses. To claim the free spins promotion (see below), then players must wager a minimum of £10 for the chance to win free spins.
To convert any bonus balance from free spins into cash, you need to wager 65x the total amount of bonus won plus any remaining bonus in the bonus balance.
To claim the up to 500 free spins casino bonus, you need to sign up as a new player and make an initial deposit. Although this is the only casino bonus for new players, once signed up, there are plenty of ongoing promotions available for existing players.
The headline promotion of Geoff Banks offers new players to win up to 500 free spins on Starburst.
Once you sign up, you can win amazon vouchers, free spins on Fluffy Favourites or the headline offer of 500 free spins on Starburst. However, it is possible that you win no prize at all.
Confusingly, if you do win the maximum prize of 500 free spins, you are automatically credited with 50 free spins, but you must email the casino to claim the remaining spins.
There are no bonus codes that players need to use to claim the free spins offer mentioned above. Simply sign up using the link on this page and deposit your money just like any other casino. The free spins promotion will be made available once a deposit of £10 or more has been made using the deposit options available.
Although we have only mentioned the only new customer welcome offer, there are ongoing promotions that can be claimed and used by existing players.
There are plenty of promotions here, including a chance to win a diamond necklace and earrings, win £1,000 a month on scratchcard games, daily cash drop, daily happy hour and a Friday bingo offer.
We haven’t gone into too much detail as these promotions are likely to change often, but see the below image to get an idea of the ongoing promotions to be aware of:
Geoff Banks Online Casino Games
There are plenty of different games to play at Geoff Banks online casino, in fact, there are over 1,000 different games available. Let’s take a look at what’s on offer.
As expected, the online slots section takes up the biggest portion of the 1,000 games to play. You have your traditional online slot games, as well as Megaways games, including Blue Wizard Megaways, Safe Cracker Megaways and Amazon Island Megaways.
In addition, there are plenty of jackpot games available, which include Fluffy Mega Jackpot and White Wizard Deluxe Jackpot.
You all know how much we love online scratchcards here at Scratchcard Winners, so it is good to see a great range of online scratchcards.
There are over 40 different online scratchcards available to choose from, which can be played with varying stakes.
Online Bingo Games
Although there are many specialist online bingo sites, there are few online casinos that include bingo games in their offering. If you like to try your luck at online bingo, fortunately, you are in luck at Geoff Banks casino.
Although there are just 10 games available, these games are available 24/7, with different bingo games – such as 80-ball and 90-ball bingo – with varying total prizes.
Geoff Banks features your expected range of table games, which include standard and live dealer games.
There are variants of popular games – roulette, blackjack and baccarat – with a couple of additional live dealer games thrown in for good measure.
Geoff Banks Casino offers a loyalty program called ‘Trophies’.
By playing the games at available at the casino and by completing fun tasks, players unlock trophies to progress through levels. Each level you unlock gives you a free spin of the Mega Reel, with the higher the level, the greater the Mega Reel you’ll get.
You can find out more about the Trophies system by logging into your account and selecting ‘Trophies’ in the main menu.
Mobile, Desktop & Tablet Play
Geoff Banks Casino games can be played on any device that has internet connection; desktop, tablet and PC. Although you can play games by accessing the mobile version of the site on your favourite device, there are also dedicated iOS and Android apps that can downloaded from their respective app stores.
Geoff Banks Banking Options
Banking options for online casinos are an important aspect for UK players. We’ve investigated both the deposit and withdrawal options available at Geoff Banks casino. Importantly, deposits and withdrawals are available via GBP only.
Players can deposit with just a handful of methods, including Visa and Mastercard debit cards, PayPal, Paysafe Card and Pay by Mobile, with it being possible to add up to 3 payment methods to your account. Pay by Mobile deposits incur a £2.50 transaction fee for deposits of £5, £10 and £20.
All deposit methods are made instantaneously and must be a minimum of £10 at a time. However, if you wish to receive a bonus via the Mega Reel, you will need to deposit £20 or more. Occasionally, you may reach the deposit limits at Geoff Banks, in line with player protection procedures that the casino operates. If you reach the limit on any online casino operated by Jumpman Gaming Limited, this will apply across all casinos in the network.
If you wish to deposit more than the deposit limits allow, you can contact the team at Geoff Banks, requesting your new deposit limit with proof of payslip and bank statement, to ensure affordibility.
All deposit options must be used with the same name used during registration to the casino.
To make a withdrawal, head to the ‘my account’ section once logged in and head to the ‘cashier’. From here, you can make a withdrawal request to all but one – Pay By Mobile – of the deposit methods – Visa and Mastercard debit cards, PaySafe Card and PayPal.
All withdrawals incur a £2.50 transaction fee.
If you have verified your account, then withdrawals enter a 72 hour pending period. This means that your withdrawal could take up to 3 working days, but could be with you within 24 hours.
Responsible Gambling Measures
If you wish to apply any responsible gambling measures – deposit limits, take a break or self-exclusion, you can do so via the ‘responsible gambling’ page which is located as a link in the footer of every web page.
Deposit limits can also be set via the ‘responsible gambling measures’ link found in the ‘my account’ section when logged in.
If you wish to contact the team regarding the above measures, you can contact the team at Geoff Banks via email at firstname.lastname@example.org.
Customer Support & Contact Options
Although we have mentioned a couple of contact email addresses already in this review, unfortunately, there is not much more support available.
To see all support options, click the ‘Contact Us’ link in the footer of any page. Here there are loads of FAQs to answer the most common player questions which you are recommended to read before contacting the team. However, if you need further support, click the bottom FAQ to view the answer.
You then find the link to contact the support team – shown below:
Unfortunately, all you are told to do is to email the team – email@example.com – or read the FAQs again.
If you need to make a complaint, you need to email the customer care team via firstname.lastname@example.org and do so within 3 months of the issue you are complaining about.
Geoff Banks Security & Player Safety
Geoff Banks Casino to ensuring responsible gambling, offer self-imposed limits, restrictions and self-exclusion.
Casino operator – Jumpman Gaming Limited is integrated with GAMSTOP meaning any players that have self-excluded from the scheme cannot sign up and play at Geoff Banks Casino.
Geoff Banks Sister & Similar Sites
Geoff Banks (geoff-banks.com) is the only sister site of Geoff Banks Casino – the sports bookmaker version of the same site.
Similar sites to Geoff Banks Casino include Fairground Slots, Express Wins and Free Spins Bingo which are all sites run by the same operator – Jumpman Gaming Limited.
Is Geoff Banks Online Casino Legit?
Geoff Banks Casino is operated by Jumpman gaming Limited which has a wide network of UK online casino sites, and have won many industry awards. Alongside this, Geoff Banks Casino also holds gambling licenses with Alderney Gambling Control Commission and the UK Gambling Commission.
There are limited reviews from third-party sites such as Trustpilot for Geoff Banks Casino, although the sports-side of the site does have a 2.9 stars rating, mostly criticising the deposit limits.
To speed up withdrawal times, or to increase your deposit limits, you are going to need to verify your account.
This can be done by yourself, by visiting ‘My Account’ followed by ‘Account Details’ where you can then see the ‘Verification Status’. Here you can upload the required documents and see the status of each one as it is processed.
You need three documents:
- Photo ID – driving license or passport
- Proof of Address – Utility bill or bank statement (from the last 3 months)
- Proof of Payment Method – Photo of registered card
All documents can be uploaded as JPG, PNG or PDF files, and may take up to 3 working days to be processed.
You are not permitted to play at Geoff Banks Casino if you are a resident from one of the following jurisdictions:
Antigua, Albania, Armenia, Azerbaijan, Belarus, Belgium, Bosnia, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Gibraltar Herzegovina, Hungary, Kosovo, Indonesia, Israel, Italy, Latvia, Lithuania, Macedonia, Malaysia, Moldova, Montenegro, Republic of Ireland, Romania, Russia, Russian Federation, Serbia, Slovakia, Slovenia, Turkey, South Africa, Spain, Ukraine and the United States of America
Geoff Banks – What’s The Verdict?
Geoff Banks Casino offers UK players a generic online casino experience that is unlikely to leave a lasting memory.
Although the site looks good and is easy to navigate, has some great ongoing promotions and offer online scratchcards, there is little more to get excited about.
The new player welcome offer does not guarantee any free spins or bonus, and requires players to wager money to claim.
We don’t like the fact that there are £2.50 withdrawal ‘admin’ fees and that customer contact and support options are so limited.
If you can tolerate that, you might want to give it a go. Otherwise, there’s plenty more casinos that will offer an enticing offer to new UK players!
Geoff Banks Casino – FAQs
Return-to-Player is listed for each game within the information/help pages for each game. For games where the RTP cannot be found in the info or help section, you can find a list of RTP for games here. Games are typically within the range of 95-96%, but do drop as low as 88% for Mega Moolah.
To claim the new player welcome offer, simply click the link on this page to be taken to the landing page to win up to 500 free spins with your first deposit. No bonus code required.
Unfortunately not. To claim the offer, you must deposit a minimum of £10 and you are not guaranteed to win. Even if you do win, you need to meet the wagering requirements to cash out as real money
There are over 40 different online scratchcards available to play at the time of writing. However, games are very similar in game style and can feel repetitive with long playing sessions.
The withdrawal time is between 1-3 working days, ensuring that you have verified you account by providing the relevant documents.